Returns & Exchanges
We want you to be completely satisfied with your Venezianico timepiece; therefore, we offer a 14-day return window for all unworn watches in their original packaging. Please ensure the protective films and tags remain intact to qualify for a full refund or exchange.
Initiate Your Request
Contact our customer support team or visit our online portal with your order number and email address to start the return process.
Prepare the Package
Carefully pack the watch in its original Venezianico box, including all warranty cards, manuals, and accessories to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at the nearest authorized courier location.
Inspection and Refund
Once our master watchmakers verify the condition of the return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing